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Dear Norton AntiVirus for Macintosh User:
Please Read Me before proceeding with this update!
Before updating your copy of Norton AntiVirus please restart your Macintosh and hold down the shift key during startup. After you have completed the update restart your Macintosh normally.
This updater is for installed English and International English versions of Norton AntiVirus for Macintosh and is NOT to be used to update versions on the CD-ROM or other locked disks. This patcher will not update any versions prior to 5.0.
WHAT'S NEW IN IN NORTON ANTIVIRUS FOR MACINTOSH 5.0.3
• NAV now automatically scans floppies and removable media with the application opened.
• Fixed a problem where Auto-Protect prevented copying files to shared volumes on OS 8.5.
• Fixed a freezing problem when choosing 'Remember' option on Bypass Resource Manager alerts on OS 8.5.
• Fixed a problem where Auto-Protect generated extra virus-like activity alerts on OS 8.5.
• Improved error handling when missing Norton AntiVirus additions files at startup.
• Scheduled scans are no longer automatically logged to the desktop.
• Improved error handling when scanning read-only volumes with File Sharing On.
• Fixed a problem selecting menus in MYOB Premier with Auto-Protect active.
• Fixed Auto-Protect conflict when launching some SciNet programs.
• Added result value for scan Apple Event.
• Fixed a conflict between Auto-Protect and Aladdin's SpaceSaver.
TECHNICAL SUPPORT
• StandardCare Support: (541) 984-7730
• PriorityCare 800 Support (per-incident charges apply): (800) 745-6036
• PriorityCare 900 Support (per-minute charges apply): (900) 646-0034
Symantec offers an array of technical support options designed for your individual needs to help you get the most out of your software investment.
• World Wide Web (http://service.symantec.com)
Interactive problem solver, Product knowledge bases, FAQs and Discussion groups.
• FTP (ftp://ftp.symantec.com/public)
Download technical notes and software updates.
• America Online Type Keyword: SYMANTEC.
• CompuServe Type GO SYMMAC
Automated Fax Retrieval System
• To receive technical application notes, fact sheets and product upgrade order forms directly to your fax machine, please call our Customer Service fax retrieval system at 800-500-4403 (General Product Information) or (541) 984-2490 (Technical Support Information).
StandardCare Telephone Support (541) 984-7730
• If you can’t access the Internet, take advantage of your 90 days of complimentary telephone technical support, available at no charge to all registered users of Symantec software. The support period begins at the time of your first call.
PriorityCare and PlatinumCare Telephone Support
• PriorityCare 800 Support: (800) 745-6036
$29.00 per incident, billed to your credit card
• PriorityCare 900 Support: (900) 646-0034
$2.95 per minute, billed to your telephone number
Customer Service (800) 441-7234
• Symantec’s Customer Service department can assist you with non-technical questions. Call Customer Service to order an upgrade, subscribe to the Symantec Support Solution of your choice, request product literature or demonstration disks, replace missing or defective CDs, disks, manuals, etc., and update product registration with address or name changes. Visit Customer Service online at www.symantec.com/custserv for the latest Customer Service FAQs, to find out the status of your order or return, or to post a query to a Customer Service discussion group.
Worldwide Service and Support
• Symantec provides Technical Support and Customer Service worldwide.
• Please consult the Norton AntiVirus for Macintosh Reference Guide PDF file on the CD, or the Norton AntiVirus for Macintosh User’s Guide in the CD jewel case, for telephone contact numbers.
